We had become very dissatisfied with the company handling the loading of our ATM’s as well as the company providing servicing of the machines. After meeting with a few companies we decided to switch to Thillens. We were already using them for courier services and were extremely satisfied with their operation. Not only were they able to lower the monthly ATM load fees but were also able to perform first line maintenance on the ATM’s. In addition, they were able to provide a better, more secure and cost efficient method for handling the cash for the machines. Since making the switch not only have our monthly service costs decreased, but machine downtime is lower. Plus because Thillens' first line service is so thorough our second line maintenance fees from another vendor have been dramatically reduced.
- Tony Serratore, Hyde Park Savings Bank
